I attempted to buy two tickets to a show at Glasgow’s Citizens Theatre and sadly it turned out to be much harder than it needed to be!
I chose two tickets, however the online system would not allow me to buy them so I called the box office. I was surprised and horrified when I was told by the operative that I could not have those tickets because it would leave one seat in that section and one seat was hard for them to sell!
Whilst I understand their plight it’s not my problem! As a regular theatre goer (this is is my first & last contact with the Citizens) I have never experienced anything like this anywhere else!
The issue was further compounded by the fact that my buying two tickets wouldn’t have left one seat for them to sell! However, it would have left one seat in that price bracket and a further two seats that they class as “restricted view”. When I put this to the operative he advised that “he cannot leave one seat in a price bracket” so unless I now suddenly wanted three seats I couldn’t have the seats I wanted despite them being on sale (apparently “on sale“ at the Citizens is different to everywhere else).
It wouldn’t have been quite so bad if the operative had not been so abrupt about it – customer service was not his strong point!
All in all it felt like a crass attempt to squeeze more money out of me. Not what I expect from the so called “Theatre of the People”.
Like every other theatre in Glasgow if a seat is for sale, for Christ sake sell it!
Very poor show
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What is Skelpt Arse?
To use a splendid bit of sadly, now seldom-used Scottish vernacular, whose 'arse' definitely needs 'skelpt'?
Who or what has been letting you down, letting our magnificent country down or who generally needs brought into line. Politicians? Overly politically-correct-mandarins? Jobsworth civil-servants? Service industry specialists who've not been servicing? You tell us!
We've got a sliding scale of 'skelpitness' from a light smack or a pure, red, stinger? You decide!